Privacy Policy
This website is operated by the Department of Maharashtra Tourism. This privacy policy explains how we handle information you share while browsing, saving destinations or contacting us.
Last updated: October 6, 2026
Information you provide
If you send an enquiry through the contact form, the site collects your name, email address, optional phone number, travel interest and message. This information is saved so the site team can respond to your enquiry.
Travel assistant
If you use the AI travel assistant, the questions you send and the conversation needed to answer them are processed by the website and its AI service provider. Avoid including passwords, payment details or other sensitive personal information in chat messages.
Saved destinations and language
Favourite destinations are saved in your browser’s local storage and are not linked to a user account. Your selected language and essential security data may be stored in a session to operate site features.
How information is used
Information is used to respond to enquiries, provide requested website features and maintain the service. It is not sold. Information may be shared with service providers when needed to operate a feature, or when disclosure is required by law.
Retention and security
Enquiry information is retained as needed to handle and follow up on the request. The site uses reasonable measures to protect stored information, but no online service can guarantee absolute security.
Your choices
You can remove saved destinations by clearing this site’s browser storage. To ask about an enquiry you submitted or request its removal, use the contact page.
Updates to this policy
This policy may be updated when the website’s features or data practices change. The latest revision date appears at the top of this page.